Last Updated: 27 May, 2025
Welcome to Nebrow - a product of Ifow Technologies Private Limited. Your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our websites, platform, and related services ("Services").
1. What Information We Collect
We collect the following types of data:
- Account Info: Name, email, phone, billing address, etc.
- Business Data: Store names, product listings, connected social accounts.
- Payment Info: Handled via secure third-party payment gateways (e.g., Cashfree).
- Usage Data: Logins, clicks, features used, IP address, browser type.
- Cookies & Tracking: Used to enhance user experience and analytics. See our [Cookie Policy].
2. How We Use Your Information
We use your data to:
- Provide and improve our services
- Personalize your experience
- Send product updates and marketing (with your consent)
- Process payments and subscriptions
- Ensure platform security and compliance
- Respond to support requests
3. Sharing Your Information
We do not sell your personal data.
We may share data with:
- Trusted service providers (e.g., email, hosting, payments)
- Legal or regulatory bodies when required
- Affiliates & partners under strict data agreements
All data is encrypted during transit and at rest.
4. International Data Transfers
As a global SaaS platform, your data may be processed in countries outside your own. We ensure all transfers comply with applicable laws including:
- Standard Contractual Clauses (SCCs)
- GDPR adequacy decisions
5. Your Rights
Depending on your location (e.g., EU/EEA, California), you may have rights to:
- Access or correct your personal data
- Request deletion ("Right to be Forgotten")
- Opt out of marketing
- Withdraw consent at any time
- File complaints with a data protection authority
To exercise your rights, email care@nebrow.com.
6. Data Retention
We retain personal data only as long as necessary for legal, business, or support reasons. You may request deletion at any time, subject to certain limitations.
Data Security
We take security seriously and use:
- TLS/SSL encryption
- Role-based access controls
- Regular audits & monitoring
- ISO/IEC 27001 practices
- PCI-DSS compliant payment infrastructure
8. Cookies & Tracking Technologies
We use cookies to:
- Maintain sessions
- Analyze user behavior
- Power personalization and ads
You can manage cookies via browser settings or see our Cookie Policy for details.
9. Marketing Communication
You may receive emails or alerts regarding:
- Product updates
- Promotions (opt-in only)
- Policy changes or required notices
You may unsubscribe at any time via footer links or your dashboard.
10. Policy Updates
We may revise this policy to reflect platform or legal changes. We'll notify you via email or in-app. Continued use means acceptance of changes.
11. Contact Us
Have questions about privacy?
care@nebrow.com
You can also contact us via our Contact Page.
